Digital Marketing · Email

Email on Our Own Platform

Campaigns and everyday business email, sent under each client’s own name, with the list belonging to the client.

Delivered

99.8%

of campaign email.

Delivered across 274,000+ campaign emails. Updated October 2026.

0.01%

Spam complaint rate across those sends

2×

Grew to twice the subscribers, after cleaning out the dead contacts

9,426

New subscribers since May, from waiver opt-ins

The Problem

Rented email works against you

Most small businesses rent their email from a service that prices by list size, shares their sending reputation with thousands of strangers, and holds their data on its own terms. Our first email client was capped at 40,000 sends a month while its list kept growing.

Rented tools also make results look better than they are. Security scanners and Apple Mail open and click messages automatically, so the dashboards report engagement that never happened.

Case Study A · High-Volume List

A neglected list, rescued and doubled

The problem: Majestic Meadows Alpacas inherited a years-neglected list from its previous agency. It was still mailing people who had unsubscribed.

What we did: removed 3,446 dead contacts before the first send: 2,832 unsubscribes, 374 hard bounces, 219 chronic soft bounces, and 21 junk addresses. Then we turned every signed waiver into a chance to opt in.

The results: the list went from 16,200 to 12,750 real people, then doubled to 26,136 active contacts, with 9,426 new subscribers since May.

Outgrew the old provider, so we replaced it

We built email directly on Amazon’s sending infrastructure, under the farm’s own domain, and moved every campaign and every waiver confirmation onto it.

Across 12 campaigns and 274,887 emails, 99.8% were delivered, with a 0.01% complaint rate. Every campaign landed at 99.5% or better, and the best hit 99.88%.

Read the full Majestic Meadows case study →

Case Study B · Personal Client Mail

Getting paperwork back from hundreds of senior clients

The problem: an insurance agency needed yearly forms back from more than 850 clients, most of them seniors.

What we did: personal emails to 699 inboxes, with secure links to choose paper or digital, sent without a marketing footer so they read like a note from the agency. Clients without a working address were moved to paper automatically.

The results: in the first month, 118 of the 262 clients who responded (45%) went fully digital. A separate accuracy check sent 805 secure links, and 102 clients reviewed their records.

Read the full insurance agency CRM case study →

Honest Measurement

We threw out our own inflated numbers

Our engagement numbers looked too good, so we audited them. Security scanners and Apple Mail were opening and clicking automatically, so we rebuilt reporting around delivered mail and real human actions.

That’s why this page reports deliverability and responses, not vanity metrics. Clients get numbers they can trust.

What every client gets

Strong inbox placement from day one

Every client sends on our established sender record: 0.23% bounces and 0.013% complaints across 306,000+ messages. Amazon starts warning senders at 5% and 0.1%, so new clients skip the weeks of warm-up a fresh sender needs.

A list that cleans itself

Hard bounces and spam complaints are removed the moment they happen. Dead or blocked addresses never get mailed by accident, so the reputation stays strong.

Compliance built in

One-click unsubscribe in the format Gmail and Yahoo now require, and a CAN-SPAM footer on every marketing email. The platform won’t send an email that’s missing the business name or address.

Paperwork never lands in Promotions

Waivers, receipts, logins, and client paperwork send on their own track, without marketing footers. About 28,700 of those have gone out alongside the campaigns.

The list, the sending domain, and every send record belong to the client. We run the campaigns, and the sending reputation is ours, built send by send, for every client we send for.

Sitting on a list you don’t mail?

A cleaned, growing email list is one of the most valuable things a small business can own. Tell me what you have, and I’ll tell you honestly what it’s worth.